+Title: Naomi Karten Associates: Speaking & Training on Managing Customer Expectations
Description: To serve your customers better, listen to them. Then communicate just as much information as they want, no more, no less.
Keywords:Naomi Karten, speaker, seminars, presentations, keynotes, consultant, author, newsletter, book, customer service, service level agreements, expectations, communications, communicating, listening, information gathering, customer feedback, problem-solving, consulting skills, Karten Associates, seminar, consult, communicate, Naomi Kartin, Naomi Cartin,
... (View More)
Naomi Carten, Kartin Associates, Cartin Associates, Carten Associates, professional speaker, workshops, customer service seminars, consulting skills seminars, service level agreement seminars, communication gaps, communication differences, managing expectations, SLA, service strategies, client relations, customer relations, customer satisfaction, customer surveys, listening skills, managing change, change management, Virginia Satir, Perceptions & Realities, Perceptions and Realities, Boston, Massachusetts, New England, MBTI, managing customer expectations.(View Less)
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